Shipping and Delivery

How long does it take to receive my delivery?

As soon as we receive payment, your order will be processed and packaged in our shipping department. If the purchase is made before 12 noon, the ordered products are usually shipped the same day. Otherwise, they will be shipped the next day. We ship with DHL or Deutsche Post, the delivery time for shipments within Germany is between 2 and 4 working days and within Europe between 4 and 7 working days.

Where will my order be shipped from?

Delivery and processing takes place from our shipping logistics in Schwarzach am Main, Franconia.

How much is the shipping?

Within Germany, shipping is free for orders over €25. For orders under €25, shipping is €3.99. Within the EU, shipping is free for orders over €75. For orders under €75, shipping is €13.99. Shipping to Switzerland and Great Britain is €24.99. No shipping to countries outside of Europe.

What do I do if I have questions about my order?

If you have any questions or suggestions, we will be happy to help you. Use the contact options below or our contact form.